Privacy Policy
Last updated: 10/21/2025
Introduction
ThreadPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Reddit marketing automation service.
Information We Collect
Personal Information
- Account information (email, username, password)
- Business information you provide for analysis
- Payment information (processed securely through third-party providers)
- Communication data when you contact us
Usage Data
- Reddit subreddit monitoring preferences
- Search keywords and filters you configure
- Leads and prospects you save or tag
- Service usage analytics and performance data
How We Use Your Information
- Provide and maintain our Reddit monitoring service
- Analyze Reddit conversations to identify relevant opportunities
- Generate AI-powered engagement suggestions
- Process payments and manage your subscription
- Send service updates and support communications
- Improve our service through analytics and user feedback
Reddit Data
ThreadPal monitors publicly available Reddit content only. We do not:
- Access private messages or non-public content
- Post or comment on Reddit on your behalf without explicit consent
- Store personal information of Reddit users beyond what's publicly available
- Violate Reddit's Terms of Service or API guidelines
Data Sharing
We do not sell, trade, or rent your personal information. We may share data only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
- Request correction of inaccurate information
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@threadpal.io
Address: [Company Address]